Meet Our Staff

“ ” Just wanted to thank Rich and Mark and the service team for a great first experience. We will be back again.

“ ” Great service. I dropped off my Toyota Tundra on Monday for the engine replacement and I expected it to be gone for a week. I was given a 2025 RAV4 as a loaner, I wasn’t the biggest fan but that’s just me being picky as trucks are the only thing I drive but I’m very grateful nonetheless. I...

“ ” Great dealership. They are honest and fair, and the service department is excellent as well. It says a lot when many of their employees have been with them for a very long time.

“ ” ALWAYS A PLEASANT EXPERIENCE

“ ” I recently purchased a 2026 Tacoma from Straatmann Toyota. The entire process, from trading in my Camry to negotiating price, was an overall positive experience. Lauren, the salesperson, was knowledgeable, attentive, and respectful of the process. She, in my opinion, is a major asset for the...

“ ” Kudos to Lauren Van Hook and the staff at Straatmann Toyota in Washington, MO. Their superb sales people and professional service is what sets them apart from lesser competitors. It’s a winning formula based on treating me as a valued, local neighbor and not just a random customer.

“ ” I cannot recommend this dealer enough. Complete hassle free easy experience. Lauren was amazing I work nights and live 3 hours away so we did everything over email. Just showed up signed papers and left.

“ ” Straatmann Toyota made buying my car fast and easy. I had called ahead to voice interest in one of their cars on a Saturday and they had it on hold for me that upcoming Monday. We were able to complete most of the steps over text so I was in and out in around/less than 1 hour. Lauren was super nice...

“ ” These people are fantastic!! Recommend them highly. Fast service, in and out quickly! Bryan, Lauren and Ashton were great to work with!

“ ” The team at Straatmann were courteous and quick to respond to all inquiries. They made valuing our trade in and finding the right vehicle easy and stress free. I would highly recommend working with this dealership!

“ ” I love giving five stars especially to this great crew that was professional and courteous from start to finish. I called the service department and got all my questions answered on the spot. They offered me my choice of an office yo work or a ride to the library. When I’m in the market for a new...

“ ” Lauren, the salesperson, was absolutely phenomenal along with Brian, the finance manager. The whole process was very fast and easy!

“ ” It's been over a month since I purchased my new Rav4 from Lauren. These are hard to come by and Lauren called me a month before it was coming in to let me know. It came in and we finished the deal. Lauren was amazing with her understanding of the customer (me) and she was kind with the entire sale...

“ ” Edit to add my second amazing experience in 2025!!! I just bought a 2025 Toyota Tundra. I went to Straatmann based on my experience with the RAV4 and it was "more of the same". No pressure, I told Lauren my high levels thoughts and also said "I'll pay for nice things that I like, but don't want to...

“ ” Toyota isn't in my budget, but their sales staff are fantastic, along with sales manager. Brought home a pre owned vehicle today that they have held for me for 2 weeks. The vehicle and the deal were fantastic. Everyone there lends a hand to make it fast and painless. Five Stars from me!

“ ” Checked out our car and sent us on our way with a smile.

“ ” I didn't know buying a new car could be this easy. To say they are "low pressure" is an understatement. The start to finish buying process, including paperwork, was less than an hour. This is the only dealership I'm going to go to from now on.

“ ” We had a phenomenal experience working with Lauren and Brian. They were so caring and helpful as we searched for our forever car. Extremely accommodating to us as we drove to them from the city!

“ ” Awesome!

“ ” On Saturday May 4th. 2024 Our 2018 Toyota Tacoma broke down on the highway, with our camping trailer in tow, over 600 miles from home. We were towed to Straatmann Toyota and spent the weekend in their parking lot in our camper as they were closed for the weekend. On Saturday afternoon, we left them...

“ ” I recently had the pleasure of visiting Straatmann Toyota, and I can confidently say it was an exceptional experience from start to finish. The customer service was top-notch, making me feel valued and appreciated from the moment I walked in. The friendly staff went above and beyond to assist me,...

“ ” Very good information and experience. We purchased this car.

“ ” Thank you for making my purchase go so easily with no pressure. I love my new car.

“ ” We had our new Venza serviced and they were friendly, knowledgeable, informative and prompt!

“ ” Great experience! Lauren and Mike were both great to deal with and I would highly recommend this dealership for your Toyota needs!

“ ” Lauren was awesome. I felt no pressure as I bought my car. Very accommodating to my needs and straightforward when it came to what could be done. Felt very "small town," laid back "mom-and-pop" store -- so refreshing as compared to the St Charles / West County stress sellers. Highly recommend the...

“ ” Awesome experience! Brian Porter went above and beyond to make sure everything went smoothly!

“ ” After chasing auto trader adds around the St. Louis area my daughter and I stopped at Straatmann Toyota. What a refreshing and positive experience the staff gave us and yes she loves her new Tacoma.

“ ” Straatmann Toyota sold me a vehicle at MSRP. Other dealers near me added a market adjustment of $1500 to $2,500, but no Straatmann. I’m so glad I called Lauren At Straatmann. She was SO accommodating!

“ ” My wife and I had an easy car buying experience at stratmann Toyota. Thanks to Lauren and the crew there for selling our Camry at MSRP with no additional accessories or mark up. Will definitely go see them first the next time we're in the market for a new Toyota

“ ” The crew at Straatmann Toyota are all great, Highly recommend! If you are looking for a Toyota in the St. Louis area, this is the place!

“ ” Easiest car buying experience I’ve ever had by far. Highly recommend purchasing your vehicle here if you’re looking for a new Toyota.

“ ” I was looking for a new 4runner for a awhile before calling Straatmann toyota. I was getting prices way over sticker at most lots and wait times of weeks for delivery. When I talked to Mike he said he one coming in a couple days. He called right away when it arrived and sold it to me for sticker...

“ ” My son bought his first car from straatmann and they were great. helped with financing and explained the car to him also they treated him better than all the other dealers we looked at to buy his first new car

“ ” Purchased a new Tacoma. Started on line search and spoke to Lauren Van Hook. Came in for a test drive agreed on a price and out the door within an hour. Best experience ever purchasing a new vehicle. Thank you Lauren.

“ ” Take it to Straatmann. No service. Apparently no worries. We'll get to it at our convenience. . Where lunch breaks supersede any customer service. If you are in a hurry ,go to Reuchers. They seem to know as much as the Straatman people about Toyota's because they actually know vehicles,not just how...

“ ” HORRIBLE !!!!!!!!!!!!!!! LIERS SAID THEY DID MANTENANCE ON OUR TOYOTA BUT THEY LIED. WE WAS TO HAVE FLUIDS CHECKED AND TIRES ROTATED. THEY DID NONE OF THIS WE TOLD THEM ABOUT IT AND THEY KICKED US OUT AND WE ARE NOT ALLOWED BACK WOULDN'T GO BACK THERE THEY ARE CHEATERS AND LIERS!!!!!!!!!!

“ ” Went to go see a vehicle that they posted on Friday for one price and when I showed up on Monday it was another price. I walked in with cash in hand and was turned down over a couple thousand dollars. They don't have any cars on the lot hardly and there's almost nobody working in there it's pretty...

“ ” Most unprofessional experience I have ever had with getting my car serviced. Made an appointment a week in advance and left my RAV there before they opened. Never did anything to my car or informed me they weren't going to do anything to it. Wasted a whole day waiting. Avoid

“ ” So rude and un professional. Surprised they are still in business. Very little cars to look at and such a small staff I assume their tactics are starting to make them suffer.

“ ” When for a front end alignment my vehicle was pulling to the right. Took it in, took them 2 hours and it was worse then before. Took it back, waited another 2 hours and service person Mark told me that the vehicle is supposed to pull to the right, they are made that way. I told him it never pulled...